Privacy Policy

Effective May 14, 2026. This Privacy Policy explains how Bants, developed and operated by Phanes Innovation Labs (Australia), handles information through the public website, the iOS app, and related backend services.

This policy is written to match how the service currently operates. It is product and drafting support, not legal advice.

Account and sign-in data: Bants processes your account user ID and, when available, your email address. If your sign-in flow provides profile details such as your name or email, the app may write some of that information into your account metadata.

Profile and subscription data: the backend stores user profile records, subscription status, plan ID, billing period dates, entitlement identifiers, and related purchase-sync metadata.

Conversation data: Bants stores conversation records, message content, assistant replies, and any generated image URL attached to a message. Bants also keeps conversation-derived state such as thread summaries, lightweight memories, and shared artifacts so chats can feel continuous.

Usage and credit data: Bants records successful message usage events, image usage events, credit grants, and credit spends. Image usage events may also include conversation ID, persona ID, service metadata, and request metadata related to the generation request.

Support and communications: if you contact Bants, we receive the information you include in that message.

Diagnostics: Bants uses basic server logging and error output. Bants does not use third-party mobile analytics SDKs, advertising SDKs, or cross-app tracking.

Bants uses information to authenticate users, provide chat functionality, keep conversation continuity, generate images requested through Photo mode, enforce plan and credit limits, restore and manage subscriptions, troubleshoot issues, respond to support requests, and protect the service against abuse or misuse.

Conversation content and conversation-derived memory are used to make the product feel continuous rather than stateless.

Bants relies on third-party services for authentication, infrastructure, billing support, language-model processing, and image generation.

When you use features that depend on those services, the relevant data needed to operate that feature is processed by them. Bants does not sell personal information or use advertising trackers.

Bants shares information with service providers only as needed to run the app, process sign-in, manage subscriptions, generate outputs, maintain infrastructure, and address security or support issues.

Bants may also disclose information where reasonably necessary to comply with law, enforce terms, protect users, or respond to a valid legal request.

Bants keeps data for as long as reasonably needed to operate the service, maintain continuity, manage subscriptions, secure the product, and meet legal or operational requirements.

Bants supports deletion of individual conversations, which removes those conversation and message rows from the primary conversation store. The app also includes an account deletion flow. Some operational records may be retained where required for billing reconciliation, fraud prevention, legal compliance, dispute handling, security, or backup processes.

You can also contact support through the Contact page with privacy questions or data requests.

Bants uses third-party infrastructure and reasonable technical measures, but no system is completely secure. You should avoid sharing highly sensitive information in the app.

You can stop using the app at any time, sign out of the app, delete individual conversations that you no longer want in your thread list, request account deletion, and manage subscriptions through the applicable device account settings when available.

You can also contact support with questions about privacy or data requests.