Privacy
Privacy Policy
This policy is intended to be plain, specific, and aligned with how Bants currently operates.
1. Scope
Effective May 14, 2026. This Privacy Policy explains how Bants, developed and operated by Phanes Innovation Labs (Australia), handles information through the public website, the iOS app, and related backend services.
This policy is written to match how the service currently operates. It is product and drafting support, not legal advice.
2. Information Bants collects
Account details: Bants collects the information needed to create and manage your account, such as your account ID and, when available, your email address.
Purchases and subscriptions: Bants keeps the information needed to manage your plan, restore purchases, apply credits, and confirm what you have paid for.
Chats and generated images: Bants stores your conversations, replies, and images created through Photo mode so your chats can continue over time.
Credits and app activity: Bants records credit grants, credit spends, messages sent, and image requests so limits, purchases, and balances work correctly.
Support messages: if you contact Bants, we receive the information you choose to include in that message.
Bants does not use third-party mobile analytics SDKs, advertising SDKs, or cross-app tracking.
3. How Bants uses information
Bants uses information to authenticate users, provide chat functionality, keep conversation continuity, generate images requested through Photo mode, enforce plan and credit limits, restore and manage subscriptions, troubleshoot issues, respond to support requests, and protect the service against abuse or misuse.
Conversation content and conversation-derived memory are used to make the product feel continuous rather than stateless.
4. Service providers and external processing
Bants relies on third-party services for authentication, infrastructure, billing support, language-model processing, and image generation.
When you use features that depend on those services, the relevant data needed to operate that feature is processed by them. Bants does not sell personal information or use advertising trackers.
5. Important service notes
Bants is a conversational AI app. Replies and generated images may be incorrect, incomplete, or inconsistent, so you should not rely on them for medical, legal, financial, crisis, or other high-stakes decisions.
Bants does not permit sexually explicit, pornographic, or otherwise NSFW content generation. Requests that break this rule may be blocked or limited.
Bants offers a free plan, optional credit top-ups, and a paid subscription called Bants Pro. iOS purchases are handled through Apple, and Bants Pro subscriptions renew automatically unless cancelled through your Apple account settings.
Credit balances, purchase history, and subscription status are used to keep plan limits, restores, and billing-related support working correctly.
6. Sharing
Bants shares information with service providers only as needed to run the app, process sign-in, manage subscriptions, generate outputs, maintain infrastructure, and address security or support issues.
Bants may also disclose information where reasonably necessary to comply with law, protect users, prevent abuse, or respond to a valid legal request.
7. Retention and deletion
Bants keeps data for as long as reasonably needed to operate the service, maintain continuity, manage subscriptions, secure the product, and meet legal or operational requirements.
Bants supports deletion of individual conversations, which removes those conversation and message rows from the primary conversation store. The app also includes an account deletion flow. Some operational records may be retained where required for billing reconciliation, fraud prevention, legal compliance, dispute handling, security, or backup processes.
You can also contact support through the Contact page with privacy questions or data requests.
8. Security
Bants uses third-party infrastructure and reasonable technical measures, but no system is completely secure. You should avoid sharing highly sensitive information in the app.
9. Your choices
You can stop using the app at any time, sign out of the app, delete individual conversations that you no longer want in your thread list, request account deletion, and manage subscriptions through the applicable device account settings when available.
You can also contact support with questions about privacy or data requests.